artemisbet Privacy Policy – How Your Data Is Protected in the Philippines

When you register with artemisbet, we collect the information you provide directly — including your name, date of birth, email address, and contact details. We also gather technical data such as your device type, browser version, IP address, and session activity to keep your account secure and the platform running smoothly. Payment-related information, including transaction records and the payment method you choose, is recorded to process deposits and withdrawals in Philippine pesos (PHP ₱). If identity verification is required, we may ask for a copy of a government-issued ID, as is standard practice for regulated gaming platforms operating in the Philippines. We collect only the minimum data necessary to deliver our services — we do not collect any information you have not provided or that is not generated by your normal use of the platform.

Your personal information is used to create and manage your account, process financial transactions, verify your identity, and ensure that only eligible members in the Philippines can access the platform. We also use data to monitor for suspicious activity, enforce our responsible gaming tools, and comply with applicable legal and regulatory obligations. When you contact us for support, we use your information to locate your account and resolve the issue as quickly as possible. Anonymised and aggregated data — which cannot identify you personally — may be used to improve platform features, personalise your experience, and understand how members across the Philippines engage with the platform. We do not use your personal data to make any automated decisions that would negatively affect your account without human review.

artemisbet does not sell, rent, or trade your personal information to third parties for marketing purposes — ever. We share data only with trusted service providers who help us operate the platform, such as payment processors, identity verification partners, and technical infrastructure providers, all of whom are contractually bound to handle your information securely and solely for the purpose of supporting our services. In certain circumstances, we may be required to disclose information to Philippine regulatory authorities, law enforcement agencies, or courts where we are legally obligated to do so. Any third-party partners we work with are assessed for their data protection standards before engagement and are not permitted to retain your data beyond what is necessary to fulfil their role. We will always tell you if a significant change to our data-sharing practices is made.

We apply industry-standard technical and organisational security measures to protect your personal information from unauthorised access, loss, misuse, or alteration. All data transmitted between your device and the artemisbet platform is encrypted using secure protocols, and sensitive account information is stored with additional layers of protection. Our systems are regularly reviewed and tested to identify and address potential vulnerabilities before they can be exploited. Access to member data within our team is strictly limited to personnel who need it to perform their job functions, and all staff handling personal data are trained in data security best practices. While no system can guarantee absolute security, we take every reasonable precaution to protect your information and will notify you promptly if we ever become aware of a breach that may affect your account.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, in line with our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents may be kept for a longer period where required by anti-money laundering regulations or other applicable rules. Once your data is no longer required, it is securely deleted or anonymised so that it can no longer be linked back to you. If you close your account, we will begin the data retention review process promptly, though some records may need to be held for the legally mandated period before deletion. You can request information about the specific retention period applicable to your account by getting in touch through the details on our FAQ page.

As a member based in the Philippines, you have the right to access the personal information we hold about you, request corrections to any inaccurate data, and ask for your data to be deleted where it is no longer required for a legitimate purpose. You may also object to certain types of processing, such as the use of your data for profiling or marketing communications, and request that we restrict processing of your data while a dispute is being resolved. To exercise any of these rights, please reach out to us using the contact information available on the FAQ page — we will respond to all verified requests within a reasonable timeframe. We take your rights seriously and will never penalise you for exercising them. If you feel your rights have not been respected, you may also lodge a complaint with the relevant data protection authority in the Philippines.